As a business owner, incoming phone calls are always potential business and I am always thrilled to hear the phone ring!!!!! (it keeps me in business and pays my mortgage) HOWEVER…. I really, REALLY hate to get this PARTICULAR kind of phone call.
Hi. My name is XXX. My Disc Jockey just called and cancelled on me. My wedding is Saturday.
( or my wedding is in two weeks, three weeks…..you get the idea. It sucks and it breaks my heart.)
At least this guy has the “cajones” to cancel (via phone message) early enough for the bride and groom to secure alternate entertainment.
It is MUCH worse when they don’t even bother to call and the bride and groom are left wondering where the DJ is right about the time of their “first dance”. Ouch!!!!
Unfortunately I get at least one or two calls like this every wedding season.
My latest call came today.
The wedding is June 18, 2011.
The “gentleman” who CANCELLED via phone message was hired 10 months ago!
Disclaimer: Evidently, this gentlemen who cancelled had the seemingly forgivable reason of a surprise deployment. However… a DJ really shouldn’t promise to personally appear for someone’s wedding IF there is even the REMOTEST chance of deployment!!!!!! ( my current clients didn’t even know this guy was in the military!)
Ladies and Gentlemen….. check your written contracts ( and yes you should have a written contract!!!!)
Does the contract guarantee the services of the DJ you expect? What happens if they cancel? What are their liabilities? What are your guarantees?
I don’t know, but my “BS” detector just went off!!!!
Maybe this guy was actually deployed????? Maybe….. Yes….Maybe…No……
But…..Maybe he got a better offer? We’ll never know.
I’m just happy I had someone available to cover this wedding.
One more reason to get an iron clad contract that absolutely guarantees the entertainer you expect and have paid for on your wedding day.
I really can’t say enough about Liz and her partner Charles. Three weeks before my daughters wedding our scheduled DJ cancelled. I find Liz Daley Events on the website, and after talking with her on the phone, she came to our rescue. Had appointment to meet her and Charles the following Wed, and just loved the professionalism and ideas they came up with to make the song selections for the bridal party so much fun during the reception. Was blessed to get Charles, he helped make my daughter’s day very special. I would not hesitate to use their services again and send to referral busniess.
Liz Daley is the owner of Liz Daley Events, a boutique entertainment company that promises dramatically different results. She works with brides and grooms to create Classic, Fun and Memorable wedding receptions. She holds a Bachelor of Fine Arts from The Boston Conservatory of Music, she is a Wedding Entertainment Director™ and the National President of the Wedding Entertainment Directors Guild™ and an Accredited Bridal Consultant™ with the Association of Bridal Consultants. She is currently co-teaching an educational workshop for Wedding DJs and Masters of Ceremonies entitled, “Make It GRAND!”